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MICHAEL TREVINO
miketrevino@polychromaticstudios.com | 757-994-2909 | norfolk, va 23510
For a period of two years, I served as the Chief Operations Officer of a small startup company. My focus was on efficient resource management and high-quality performance to accomplish the company's goals. I believe in fostering accountability and establishing clear, achievable objectives to enhance staff productivity. My background includes work with NATO, Joint Task Forces, and Special Operations Task Forces, where I honed my keen attention to detail.
References
Certificates & Training
kay brooks - founder & CEO of KBC Management cell - 757.717.1272
email - talent@kbc-management.com
emily long - Board of Directors for VA Music Group cell - 315.328.2617
email - vamusicgroupproductions@gmail.com
pr leadership development course armed reconnaissance infil/exfil combat life saver certified generator operations unmanned aircraft system operator course aviation ground school
CW3 Capehart, Troy - Standardization Officer cell - 520.220.1315
email - troy.capehart@gmail.com
Commercial
part 107 - faa remote commercial pilot
adobe suite certified (all products) microsoft suite certified (all products)
Cochie College | Douglas, AZ
unmanned aerial vehicle operations AS
2025
Full Sail University | Winter Park, FL
Digital Cinematography B.F.A
2026
Full Sail University | Winter Park, FL
Digital Marketing MBA
2027
Skills
microsoft office proficiency. adobe suite proficiency - lightroom, photoshop, illustrator, after effects, premiere pro, indesign. logic pro x - music production, audio engineering. wix web design. intuit quickbooks.
operations administration | operations oversight | business forecasting | business analysis | strategic planning | planning and execution | operations management | technology | management | marketing | risk management | executive leadership | business administration | contract negotiation | office administration | schedule coordination | events coordination | policy writing | program oversight | presentation creation | expense monitoring | project coordination | customer service | employee supervision | staff management | team collaboration
Experience
KBC Management
chief operations officer
01/2023 - current
• evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
• analyzed data from daily reports to identify trends in production performance metrics.
• implemented successful business strategies to increase revenue and target new markets.
• attended meetings between clients and contractors to provide support during negotiations.
• analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
• created and maintained an effective onboarding program for new hires to ensure a successful transition into the organization.
• analyzed data from applicant tracking systems to assess effectiveness of recruiting efforts.
• evaluated current compensation structures to ensure competitive salaries are offered based on market trends and internal equity considerations.
• negotiated contracts with vendors and suppliers in order to secure favorable terms and pricing agreements.
• used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• created reports on performance metrics such as inventory levels, production output, customer service ratings.
State Farm
agent team member
licensed
life
health
annuities
property
casualty
02/2024 - 08/2024
• make sure that all necessary documents are submitted when filing a claim
• ensure that the claims process is handled properly so that payments can be made quickly
• ensure that the right amount of money is being paid out to each insured party
• maintain records of all claims filed and ensure that these records are kept up-to-date
• keep the office clean and organized
• provide customer service to customers who contact them regarding any questions or concerns related to their insurance coverage
• follow all procedures set forth by the insurance company
• be available at all times during business hours to answer any questions that may arise
• any suspect activities should be reported to the appropriate authorities
09/2015 - 09/2021
• abstracted key environmental information to employ wide range of high-tech systems and weaponry.
• operated multiple types of unmanned aerial vehicles for various applications.
• directed artillery crew members to position, maintain and fire guns.
• responded to emergency situations by deploying appropriate uas assets as needed.
• coordinated with air traffic control personnel to ensure safe navigation during flights.
• maintained maps, aeronautical charts and aeronautical published files.
• communicated regularly with other departments at the airline about upcoming flights and schedules.
• assisted in the training of new flight operations officers by providing mentorship and instruction on regulations and procedures.
• monitored weather conditions and adjusted altitude or route as necessary.
• reported maintenance issues discovered during pre-flight checks or while in flight to ground staff.
• analyzed engine operation, fuel consumption and aircraft systems to promote optimal performance.
• operated radio equipment to contact control towers for takeoff clearances, arrival instructions and other information.
• demonstrated knowledge of federal aviation administration rules and regulations governing commercial pilots.
• updated policies and procedures and shared information with crew members prior to departure.
• assisted in gathering intelligence and combat information to support troops on ground.
• facilitated patrol operations and led security forces team to support battlefield operations.
• supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
• organized, supervised and coordinated flight training activities.
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